You can view your orders by logging in via your existing account.

You are always welcome to contact us via kontakt@nicotinehouse.se or 0111111111.

Phone hours: 09.00-16.00* weekdays, closed for lunch 12.00-13.00.

* During the holiday period v28-30 (weekdays 8-26 July) the phone hours are 09.00-12.00, other times please refer to e-mail.

We respond as soon as possible and no later than within 48 hours to inquiries regarding actual purchases or orders. In the event of a complaint, try to provide this in as much detail as possible. Enter the order number and attach pictures.

Complaints regarding the content of the products and/or the use of the products are then handled in the next step directly by the manufacturers.