Privacy Policy for Nicotine House
Welcome to Nicotine House – your trusted online store for nicotine products. We care about your privacy and strive to protect your personal data in accordance with applicable laws, including the GDPR (General Data Protection Regulation).
1. What personal data do we collect?
When you visit our website nicotinehouse.com, we collect various types of information:
- Identity information: name, personal identification number (for age verification), delivery and billing address.
- Contact information: email address and phone number.
- Payment information: card details, securely handled via Qliro.
- Technical data: browser type, device, and cookies.
- Customer data: information about your orders, returns, and preferences.
2. Why do we collect your data?
We process your personal data for the following purposes:
- To manage your order and deliver products.
- To verify your age, in accordance with Swedish law on nicotine products.
- To improve your shopping experience on nicotinehouse.se.
- To send newsletters and offers, with your consent.
- To prevent fraud and increase security.
3. How is your data stored and protected?
We use modern security solutions, including SSL encryption, firewalls, and secure payment gateways to protect your data. Your data is stored within the EU and is deleted or anonymized once it is no longer needed for the purpose it was collected.
4. Sharing information with third parties
We only share your data with:
- Payment providers: Qliro
- Shipping companies: Postnord
- Technical platforms (Google Analytics) to improve our marketing and website experience.
We never sell your data to third parties.
5. Your rights
As a customer of Nicotine House, you have the right to:
- Request access to your personal data.
- Correct inaccurate data.
- Request deletion (“right to be forgotten”).
- Object to processing for marketing purposes.
- Restrict the processing of your data.
Contact us at kontakt@nicotinehouse.se if you wish to exercise any of your rights.
Data Controller
The data controller is Mohamed Farhat.
6. Cookies & tracking
We use cookies and tracking technologies to improve functionality, analyze traffic, and tailor advertisements. By continuing to use nicotinehouse.se, you consent to our cookie policy.
7. Age limit & verification
To shop at Nicotine House, you must be at least 18 years old. We use age verification via BankID or other secure methods to comply with Swedish law on online sales of nicotine products.
8. Changes to the privacy policy
We may update this policy. The latest version is always available at nicotinehouse.se/privacy-policy. We will notify you of major changes via email or the website.
Contact us
Nicotine House
Legal company name: Helsingborgs Närbutik AB
Legal company address: Södergatan 18, 252 18 Helsingborg
Org. no: 559386-6220
Email: kontakt@nicotinehouse.se
Website: https://www.nicotinehouse.com
